Get answers to your frequently asked questions about Astah GSN.
You will receive an email from our online store – firstname.lastname@example.org 10 days before your subscription license expires. To cancel, access the link in the email and press [Cancel Subscription].
If you cannot find the email, please use this form to ask for a cancellation of the subscription.
Please refer to this installament guide.
Use the following command below. (e.g: Installing Astah GSN v1.2)
If you would like to install to a specific directory, use /DIR option.
astah-gsn-1_2_0-489b6a-jre-64bit-setup.exe /verysilent /DIR=”the destination of installataion folder”
Please refer to Astah GSN System Requirement page.
When you are asked to send log files along with your bug report, please send the 2 log files that are stored in your home directory:
You can find them in the USER_HOME\.astah\gsn directory.