FAQ - Free Student Licensing

I'm using Free Student Liense and having an error with Astah. Can I get support?

As noted in EULA [Article 7 - Special Agreement], we do not provide support service to students with Astah Free Student License. When any error happens, please look for solutions on Bug Info page.
If you couldn't find any related informaton, please send us a report with the following information to support@astah.net.
  1. Log files
  2. Step to reproduce the error
  3. Your Project file
Also we will not answer to any questions that aren't related to Astah.
If you'd like to receive our support servie, please purchase license.