As noted in EULA [Article 7 - Special Agreement]
, we do not provide support service to students with Astah Free Student License
When any error happens, please look for solutions on Bug Info page
If you couldn't find any related informaton, please send us a report with the following information to firstname.lastname@example.org.
- Log files
- Step to reproduce the error
- Your Project file
Also we will not answer to any questions that aren't related to Astah.
If you'd like to receive our support servie, please purchase license