Yes, we respond to all the emails we receive through the contact form
and posts on Q&A forum
. So please send it to us.
However, the following users aren't entitled to receive our support service such as bug-fix releases and solutions to the issues you are having. For more details, click each link below.
- Astah Community Users
- Trial users
- Users with non-active license
- Students with Astah Professional Free Student License
- Plug-in users