Frequently Asked Questions

How can we change the License Manager?

  1. The current License Manager needs to log into the Change Vision Members site with the account information the license is registered with.
  2. Select [License Management].
    CV Members License Management
  3. Select [Apply for license transfer] from the dropdown list of the desired license and click [Next].
    Transfer Information
  4. Input the information (Name and Email address) of the new License Manager and select [Change of license administrator] from the dropdown list of [Reason of license transfer] and click next.
    Transfer Information
  5. A request has been sent to Astah Support. Please wait for our response.

If the License Manager has already left the company and login information is unavailable, please contact us via email.