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FAQ - Support & Maintenance
What is the support & maintenance?
Astah's support & maintenance is the most economical way for you and your team to keep your software up-to-date.
Within your license support period, you are entitled to get the benefits below:
Astah continues to evolve based on user's feedback. If you're after new features, usability improvements, having active support & maintenance ensures you to continue to receive all the latest software updates.
If Astah's bug ever paces down your work, we'll quickly provide the bug-fix version for you, so that you won't have to wait for a public release of bug-fix.
Fast solutions by professional & skilled technical engineers
Our support staff is known as the best software customer support. Your inquries and reports will be prompltly addressed and you will receive quick solutions.
If your team is using Individual lienses, you can
transfer the license
if your on active support & maintenance period
How do we renew support
Purchase support renewal licenses
How much does it cost to renew support?
Ask our Support Team
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