FAQ - Support & Maintenance


What is the support & maintenance?


Astah's support & maintenance is the most economical way for you and your team to keep your software up-to-date.
Within your license support period, you are entitled to get the benefits below:

Software Updates

Astah continues to evolve based on user's feedback. If you're after new features, usability improvements, having active support & maintenance ensures you to continue to receive all the latest software updates.

Bug-fix downloads

If Astah's bug ever paces down your work, we'll quickly provide the bug-fix version for you, so that you won't have to wait for a public release of bug-fix.

Fast solutions by professional & skilled technical engineers

Our support staff is known as the best software customer support. Your inquries and reports will be prompltly addressed and you will receive quick solutions.

License transfer

If your team is using Individual lienses, you can transfer the license if your on active support & maintenance period