Support

Support Languages

English, Japanese

Product Support

You can receive support for Astah if you have a valid support license. Any purchase includes one year of support, after the initial year, support may be purchased through a renewal license. For information on support pricing visit this link. Support entitles you to the following:
  • Q&A about Astah product operations
  • Q&A about Bugs, Technical support
  • Latest Releases
  • License Transferring
  • Notification of Support Renewal

Product Support Form

If your support issue hasn't been addressed in our FAQ or in our community forum, please submit a support request, by filling out a support ticket, and a support representative will be in touch with you.

How to submit a support request

From our Members site

Select [Product Support] from the left menu of our Members site.

From within Astah

Go to [Help] - [Astah Support] menu




Contact

If you have any inquiries regarding the product or sales, please refer to the contact page.