Students / Estudante
Frequently Asked Questions
Academic Annual Licensing
Can I extend my Annual Academic License and How?
How do I register a Single Academic License?
Annual Subscription Licensing
Can I extend my Annual Subscription License and How?
How do Annual Subscription apply?
How do I register an Annual Subscription License?
Faculty Site License
How do I register Faculty Site License?
How do I renew Faculty Site License?
What are the documentations that can prove my current academic status for submission when I place an order?
Will you send us notification before our existing faculty site license expires?
Are there any feature limitation during a trial of Astah?
Can I transfer a license to someone in my company? How?
Can I use the free version of Astah for commercial projects?
How can I register multiple licenses at once under one account?
How can I see my license information (License number and validation code)?
I get an error saying ʺThe selected license is not valid, the original license is installedʺ when I try to set up the license key file.
I lost my license key file (.xml). Can it be reissued?
Our team purchased multiple licenses. Can I register them all as a license manager in one account?
What happens when my support period expires?
Can the License Manager deactivate the licenses that are no longer in use?
Can the License Manager monitor current users?
How can users return a license to the License Manager?
How can we change the License Manager?
How do I register a Organizational License for the first time?
How do I register multiple Organizational License packs?
How do I renew a Organizational License?
How does an end user activate a license?
How does the License Manager assign a license to a team member?
We have 15 members in my team, which Organizational License plan should we choose?
We now have more team members than our Organizational License supports. What should we do?
Can I use my perpetual license on more than one computer?
How do I register an Astah Perpetual License?
Student Free Licensing
Can I renew my Free Student License?
Can I use a student license on multiple machines?
Can I use the free student license for commercial use?
I am a professor, can all the students in my class use Astah Free Student License in the classrooms so that we can use it in my class?
I don’t have an academic email address, how can I request a Student License?
I'm having trouble setting up a student license
How can I extend my support period?
How do Support Renewal Licenses apply?
How much does it cost to extend my support?
My support has been expired for more than a year. Can I still renew my support?
How do I register an Astah Professional Support Renewal License?
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