FAQ - Astah Community


I'm having an error with Astah Community. Will I get support?


As noted in EULA [Article 7 - Special Agreement], we do not provide support service to Astah Community users. When any error happened on Astah Community, please look for soutions on Bug Info page.
If you couldn't find any related informaton, please send us a report with the following information to support@astah.net.
  1. Log files
  2. Step to reproduce this error
  3. .asta file
However since this is a free edition, you may not receive bug-fix releases or solutions to your issue. If you need us to fix the issue, please purchase license and send us a bug report from support portal.