FAQs

1. Log into CV Members site and click [License Management].
2. Choose [Reissue this license key] or [Download this license key] and click [Next].
   

Please refer to our License Guide.

• Individual License
• Team License

Please refer to our License Guide.

• Individual License
• Team License

If you’d like a quote, please send us a quote request for your license renewal from this form.

1. Log into CV Members site and click [License Management].
2. Choose [Apply for license transfer] and click [Next].
   

You will receive an email from our online store – mailer@fastspring.com 10 days before your subscription license expires. To cancel, access the link in the email and press [Cancel Subscription].

If you cannot find the email, please contact us to ask for a cancellation of the subscription.

Use the following command below. (e.g: Installing Astah SysML v1.5)

astah-sysml-1_5_0-43297f-jre-64bit-setup.exe /verysilent

If you would like to install  to a specific directory, use /DIR option.
astah-sysml-1_5_0-43297f-jre-64bit-setup.exe/verysilent /DIR=”the destination of installataion folder”

NOTE

• License file (.xml) should be directly saved in the Astah Installation folder.
• If you have a Faculty Site License, a license file(.xml) should be renamed from “astah_faculty_license.xml” to “astah_sysml_license.xml” when directly saving in the Astah Installation folder.

Please refer to Astah SysML System Requirement page.

1. Make a back up files of the following on your curremt machine if you have:
   • Plugins: Userhome/.astah/sysml/plugins
   • User templates:Userhome/.astah/sysml/template
   • Customized system properties: Userhome/.astah/sysml/JudeY.properties
   • Customized UseCase Description template: Userhome/.astah/sysml/UCDescriptionProp.properties
2. Uninstall Astah completely from the current machine
3. Download and install Astah on new machine
4. Restore the back up data to the new machine.
5. Have your license file reissued and set from [Tool] – [License] – [Set License Key].
   

Yes. You can create Package Diagram with a Block Definition Diagram.
To represent <> and <> between packages, draw the arrow using [Dependency] and add stereotypes.

1. Right-click on a root package on a tree view.
   
2. Font dialog opens, set the font as you like.
   

Invalid models are broken data that were produced due to the software’s bug.
If you were asked to correct invalid models – that means your log file indicates that your project file may contain invalid models.

Go to [Tool] – [Correct Model] – [Correct Invalid Models] and continue by following the messages that would appear.

When you are asked to send log files along with your bug report, please send the 2 log files that are stored in your home directory:

• astah_sysml.log
• astah.log

You can find them in the USER_HOME\.astah\sysml directory.