FAQs

Currently, there is no academic discount for an individual license.
However, an academic site-wide license (Faculty Site License) is available which is USD 750/585 EUR that allows all the faculty and students in purchasing department to use Astah System Safety at flat rate.

Yes, please send us a quote request through this form.

1. Go to the Astah Online Store and add the product you want to the cart.
2. Enter your information and then click [Next].
3. The field for the VAT number appears, enter your number then click [Update VAT ID].
   
4. Click [Complete Order].

1. Log into CV Members site and click [License Management].
2. Choose [Download this license key] and click [Next].
   

There are two ways to cancel your ongoing subscription.

Option1:
You will receive an email from our online store – mailer@fastspring.com 10 days before your subscription license expires. To cancel, access the link in the email and press [Cancel Subscription].

Option2:
Please submit a cancellation request from this form.

Please refer to the following pages.

• How to install Astah System Safety on Windows
• How to install Astah System Safety on Mac

You can uninstall Astah by following the step below if you decided not to use Astah after your evaluation.

Windows

1. In the search box on the taskbar, type Control Panel and select it from the results.
2. Select Programs > Programs and Features.
   
3. Press and hold (or right-click) on the Astah System Safety and select Uninstall or Uninstall/Change. Then follow the directions on the screen on Windows.
   

Mac

1. Locate the Astah System Safety in the Finder. Mostly you can find it in your Applications folder
2. Drag the app to the Trash, or select the app and choose [File] – [Move to Trash].
3. If you’re asked for a user name and password, enter the name and password of an administrator account on your Mac.
4. To delete the Astah System Safety completely from Mac, empty your trash.
   

Please refer to Astah System Safety System Requirement page.

Windows and Mac. Please refer to System Requirements for details.

Currently, Linux is not supported. If you’d like to use the product on Linux, please let us know. We will consider creating a Linux version in the future.

You can load Astah SysML and Astah GSN files to Astah System Safety, but not the other way around.

• How to import Astah SysML files
• How to import Astah GSN files