Frequently Asked Questions

My support has been expired for more than a year. Can I still renew my support?

Yes. You can renew your license by registering a Support Renewal License. One support renewal license provides one additional year of support. By simply registering more than one licenses, you can extend your support period to the present. (e.g. If your support expired one and a half years ago, register two support renewal licenses.) It is cheaper to get an extension with a Support Renewal license than purchasing another User License if you are within 4 years of the initial purchase.

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